DELIVERY INFORMATION & SHIPPING –Monarch Ergo Pvt Ltd will send a sms / mail acknowledgement for order confirmation, dispatch information along with the tracking ID of logistic partner and delivery confirmation sms one day before the actual delivery. As a buyer you are requested to provide the correct and accurate postal details. Any deviation in mentioning correct address may lead to loss and delay of delivery of the purchased goods. Monarch Ergo Pvt Ltd shall not be responsible for any delays in the shipping of ordered and purchased Product/s, lost or missing Product/s or the incorrect delivery of the Product/s caused by inaccurate, false or incomplete information provided. Shipping parameters are pin code based and shipping charges are included in final offer prices. You can track your order by logging into your account and clicking “Track your order” and filling in the required fields. Once you are logged in, your updates will be visible There is no cancellation in furniture orders as they are made to order or sourced based on customer requirement.